Description

This presentation will touch on many different aspects of identifying risky clients, such as different types of risky clients, red flags for identifying risky clients, and types of risky cases. This presentation will also touch on ways to protect the firm through use of various client communication letters.

Objectives:

• How to identify the troublesome client and/or case
• How troublesome clients increase your firm’s risk to a malpractice claim
• What are the red flags of a dishonest client
• How can client communication letters protect the firm

Speaker(s):

• Kevin J. Sullivan, CPCU, RPLU, Willis Programs
• Thomas P. Sukowicz, Hinshaw & Culbertson LLP